FAQ
Answers to the questions most users ask first
Use this page for quick answers, then move into the help center or support routes when you need more detail.
General
What is CampusPin?
CampusPin is a college-discovery platform built around filters, school profiles, a pinned shortlist, and the Intelligent Advisor.
Do I need an account to start searching?
No. You can browse and explore immediately. Accounts are useful when you want persistent access to account-specific workflows.
How many schools can I explore on CampusPin?
CampusPin includes institution profiles across all 50 states and supports broad filter-based discovery rather than a narrow handpicked list.
Search and Discovery
What should I filter by first?
Start with location, school type, tuition range, program format, and campus setting. Those filters usually create the best first-pass signal.
How should I use pinned schools?
Treat them as a serious shortlist, not a place to save every school you glance at. Review and prune the list as your direction becomes clearer.
Can CampusPin help with community-college or online-program research?
Yes. CampusPin includes dedicated landing pages, filtered results, and editorial resources for both pathways.
Advisor and Support
What is the Intelligent Advisor best used for?
It is best for clarifying constraints, asking tradeoff questions, and generating a more focused set of schools or pathways to inspect next.
Where should I go if I need product help?
Use the help center for workflow guidance and the support page if you need direct help or account-specific assistance.
Who can use the support portal?
Email support is the default path for everyone. The support portal is intended for eligible institution accounts and internal roles.
Institutions and Policies
Can an institution claim its profile?
Yes. Institution representatives can submit claims and, once approved, work through the institution-side workflow for eligible profile management tasks.
Are all profile fields edited the same way?
No. Some fields require protected update review in order to preserve data quality and source integrity.
Where can I learn about privacy and terms?
CampusPin provides dedicated Privacy Policy and Terms of Service pages, plus help-center guidance for related support questions.