What information we collect
CampusPin collects information you provide directly, information required to operate accounts securely, and product-usage information that helps the platform function and improve.
| Category | Examples | Why it exists |
|---|---|---|
| Account information | Email, display name, authentication data | Account access, security, and basic user identity |
| Usage information | Search activity, viewed schools, pinned actions, advisor interactions | Product improvement and user workflow continuity |
| Support information | Messages submitted through support channels | Issue resolution and support operations |
What CampusPin does not do
CampusPin does not sell personal data to third parties.
CampusPin does not share private user search history with institutions as individual lead data.
CampusPin does not present the help center as a replacement for the legal policy pages.
How information is used
Operate account login, session continuity, and product security.
Support search, pins, advisor conversations, and other user workflows.
Measure product usage so CampusPin can improve discovery quality and platform operations.
Handle support requests, claim reviews, and institution update workflows.
Privacy questions and requests
For account-specific privacy questions, deletion requests, or support-related handling issues, contact CampusPin support directly so the request can be routed and tracked properly.