CampusPin Support
Email support for everyone, ticket portal for eligible accounts.
Anyone can reach us at [email protected]. In-app ticket submission is reserved for CampusPin employees and institution accounts on active premium plans.
Direct Support Inbox
[email protected]Use email for general questions, account issues, and outreach. We route portal tickets into the same internal support workflow.
How Access Works
Public visitors: email [email protected].
CampusPin employees: submit and monitor tickets here, or manage the full queue in the internal admin support workspace.
Institution users: active premium plans can submit tickets here. Free plans keep email access, and premium institutions can also see portal ticket history.
Your Access
Submit Ticket
Open a support request
Sign in with an eligible account to submit tickets.
Your Tickets
Ticket history and status
Ticket history appears here for employee accounts and institution accounts with support access.