Computer Support and Help Desk · Illinois
Illinois colleges that awarded Computer Support and Help Desk credentials
9 colleges in Illinois reported conferring Computer Support and Help Desk credentials to the federal IPEDS collection in 2023-24, and every one of them also awarded in the year before. 1 awarded a degree, and 8 awarded only a certificate. That is a record of credentials already awarded, not confirmation that a program is currently admitting.
Colleges and what they awarded
Largest first by credentials conferred in 2023-24. That order measures the size of the graduating class and nothing else: it is not a ranking, and the largest entry is often a certificate provider rather than the strongest degree program. The credential is labelled on every row for exactly that reason.
| College | Credentials awarded | Highest level |
|---|---|---|
| Elgin Community College | 31 | Certificate only |
| Heartland Community College | 25 | Certificate only |
| Prairie State College | 21 | Certificate only |
| Lewis and Clark Community College | 19 | Certificate only |
| William Rainey Harper College | 17 | Certificate only |
| Spoon River College | 15 | Certificate only |
| Kishwaukee College | 12 | Certificate only |
| Parkland College | 11 | Certificate only |
| Waubonsee Community College | 5 | Degree |
How much of this field is in Illinois
- Credentials awarded
- 156
- Share of U.S. total
- 3.8%
- Colleges awarding it
- 9
- Awarding a degree
- 1
Illinois colleges conferred 156 Computer Support and Help Desk credentials in 2023-24, which is 3.8% of the 4,158 conferred across the 45 U.S. jurisdictions reporting any. Of the 9 colleges here, 1 awarded a degree and 8 awarded only a certificate. These counts measure the size of graduating classes, not program quality, and not how many students are currently enrolled.
What level those credentials were
- Certificates99%154
- Associate1%2
Most Computer Support and Help Desk credentials awarded in Illinois were certificates. That is 38 percentage points more weighted toward certificates than the field nationally, where they are 61% of credentials. A certificate is a different credential from a degree, not a lesser one, and the level a program awards is set by the program rather than by the student.
We measured how much this varies nationwide, and for most fields the credential level is set by the field rather than the state: is your major a certificate or a degree?
How concentrated it is. The single college with the largest reported graduating class in this field accounted for 20% of Illinois’s Computer Support and Help Desk credentials. Activity is spread across several institutions rather than sitting with one.
What these Illinois colleges cost
Median net price across the 8 of these 9 colleges that report it, by family income. Net price is what students receiving federal aid actually paid for the WHOLE college after grants and scholarships, so it is not the price of a Computer Support and Help Desk program specifically, and not a quote for any family.
- 0-30k
- $4,296
- 30-48k
- $5,057
- 48-75k
- $8,484
- 75-110k
- $11,086
- 110k+
- $11,151
A family earning under $30,000 paid a median of $4,296 at these colleges, against $11,151 for a family earning over $110,000. Individual colleges vary widely around these medians. See every Illinois college by income band.
What this evidence does and does not prove
This lists colleges that reported conferring credentials in this field to the federal IPEDS completions collection, in both 2022-23 and 2023-24. It does not confirm that any of them is currently admitting students to the program, and a college can appear here after deciding to close it. Confirm with the institution before it affects where you apply.
How this list was built
From the U.S. Department of Education IPEDS completions collection, matched to each college on its exact federal program classification. A college appears only if it conferred credentials in both 2022-23 and 2023-24, which is what separates a running program from one that has already closed.
This page exists because its list of colleges is materially different from that of every closely related field in Illinois — the fields a reader could otherwise mistake it for, such as two engineering disciplines, or nursing and practical nursing. Where a related field resolves to the same colleges, the second page would be the first one with its title changed, and CampusPin does not publish it. Sharing colleges with an unrelated field is different, and not a reason to withhold the page: in most states the same colleges award business, psychology and biology alike, which says something about the colleges rather than about the fields. We measured exactly how often that happens, and published the result: does choosing a major narrow your college list?
What Computer Support and Help Desk graduates go on to do
Occupations the federal CIP–SOC crosswalk associates with Computer Support and Help Desk, ordered by projected annual openings. National figures: openings and pay do not vary by where you studied, and the crosswalk describes related fields rather than a required or guaranteed path.
| Occupation | Median pay | Openings / yr | Most entrants hold |
|---|---|---|---|
| Computer User Support Specialists | $60,340 | 40,800 | Some college, no degree |
| Computer Network Support Specialists | $73,340 | 9,600 | Associate's degree |
Crosswalk: U.S. Department of Education (NCES), CIP 2020 to SOC 2018. Pay and projections: U.S. Bureau of Labor Statistics (2024 wages, Employment Projections). “Most entrants hold” is what BLS observes about people already in the occupation, not a legal requirement, an admission rule, or a guarantee of entry. Projected openings are a projection, not jobs promised.